
The Restaurant Market Is Shifting in 2025 — Are You?
Restaurants in 2025 are under pressure. Labour costs are rising. Ingredient prices are volatile. Diners expect fast, digital experiences. To keep up, merchants need more than just a basic POS system — they need solutions that improve operations and profitability.
For Independent Sales Organizations (ISOs), this shift brings a huge opportunity — but also a challenge. You’re no longer just selling hardware. You’re helping restaurants survive, compete, and grow.
In this blog, we’ll break down:
- Why many ISOs lose restaurant deals (and how to avoid it)
- What top-performing ISOs do differently in 2025
- The role of tech and strategy in winning more accounts
- Why the PAYS POS ISO Program is built to help you succeed
Let’s dive in.
Top 3 POS Reseller Sales Mistakes In 2025 And Their Fixes
Even experienced ISOs sometimes fall into sales traps that cost them restaurant deals. The market has changed — and your sales approach should, too. Here are the 3 most common mistakes resellers make, and how to shift your strategy in 2025.
Mistake 1: Assuming Restaurants Understand Their Own Needs
Many ISOs jump straight into selling what they think the restaurant needs — but restaurants often don’t fully understand what’s possible with modern POS systems.
You might hear:
“We just need something to take payments and print receipts.”
But in reality, what they need is:
- Insights into top-selling dishes
- Integration with delivery apps
- Automation to reduce labor costs
- A system that scales with them
What to do instead:
Educate through stories and use cases. Show what a modern POS can unlock for them — not in technical terms, but in business outcomes:
“One of my restaurant clients cut order errors in half and saved 15 hours/month on scheduling — just by using their POS better.”
Restaurants respond to transformation, not transactions.
Mistake 2: Not Creating Urgency to Switch
Many POS agents leave restaurant owners with a “maybe later” feeling.
Why? Because they don’t present a clear cost of inaction.
Without urgency, even unhappy merchants stay put, and Toast or Square gets there first.
What to do instead:
Use numbers to build urgency:
- “You’re losing ~$850/month in fees by not using dual pricing.”
- “Every month you wait, you’re paying for hardware you don’t own and you’re not collecting customer data that could be driving repeat visits.”
When you make inaction feel more expensive than switching, you win faster.
Pro tip:
With PAYS POS, you can run a side-by-side cost comparison that shows exactly what a restaurant could be saving. This visual tool alone can close deals.
Mistake 3: Treating Every Restaurant Like It’s the Same​
Pitching the same product the same way to a sushi bar, burger joint, and nightclub? That’s a recipe for rejection.
Restaurants aren’t all alike. And when you treat them that way, they tune out.
What to do instead:
Tailor your pitch based on:
- Industry niche: Quick service, fine dining, food trucks, etc.
- Order style: Counter vs. table service
- Key pain points: High staff turnover? Third-party fees? Slow checkout?
Instead of “let me show you our POS,” say:
“Here’s what’s working for other [type of restaurant] owners like you — want to see if it fits?”
With PAYS POS, ISOs can position solutions per vertical, offering modular features like loyalty, online ordering, and kitchen display systems, only where needed. This targeted value sells more effectively than generic pitches.
The 2025 ISO Playbook: What Top Performers Do Differently
Here’s how winning ISOs are closing 2–3 restaurant deals per week in today’s market.
1. They Offer a "Zero Cost" Model
Restaurants are cutting expenses. So when you say, “We can help you eliminate your payment processing fees and get POS hardware with no upfront cost,” they listen.
Pays POS makes this possible by bundling dual pricing with Hardware-as-a-Service. It gives you leverage over Toast’s high recurring software fees.
2. They Build a Business Case, Not Just a Demo
Instead of walking through features, top ISOs show:
- Profit margins before vs. after dual pricing
- What the restaurant saves annually on fees
- How loyalty tools increase repeat business
They sell outcomes, not screens.
3. They Close Fast (and Onboard Faster)
A lagging setup timeline kills trust. PAYS POS enables sub-24-hour merchant onboarding, giving ISOs the speed needed to win deals quickly.
4. They Own the Relationship (and the Residuals)
Too many POS providers claw back ISO commissions. PAYS POS gives ISOs full control:
- Keep 100% lifetime residuals
- Avoid forced buyouts and quotas
- Retain processor flexibility
You’re not locked in, and neither are your merchants.
Why the PAYS POS ISO Program Stands Out
The PAYS POS ISO Program was built specifically for independent sales professionals who want:
- Full control over their processor relationships
- Access to dual pricing, SAAS, and other modern sales tools
- A dedicated support team, CRM access, and co-branded marketing materials
Here’s what you get:
100% Residual Ownership (No Clawbacks, No Splits)
Flexible Processor Choice (Sell What You Know)
Dual Pricing & Surcharge Built In (Boost Merchant Profitability)
Hardware-as-a-Service (No Upfront Cost for Merchants)
Fast Onboarding (Sub-24 Hours)
Training, CRM, and Dedicated ISO Support
This isn’t just another POS affiliate model. It’s a long-term partnership that puts ISOs first.
Example: How One ISO Outperformed Toast in Their Local Market
Marcus, an ISO based in California, had been losing restaurants to Toast for months. He joined the PAYS POS ISO Partner Program and made three key changes:
- Offered zero-upfront hardware through SAAS
- Showed restaurants how dual pricing could save $1,000+/month
- Focused on education, not demos
He closed five restaurant accounts in three weeks, all of which had previously considered Toast.
Final Thoughts: The Future ISO Doesn’t Just Sell — They Consult
The role of the ISO is changing. You’re not just a payments agent anymore. You’re a growth partner for your merchants.
And the most successful ones? They’re using tools like PAYS POS to:
- Offer more value
- Close more deals
- Build long-term merchant loyalty
Ready to Win More Restaurant Deals This Year?
Apply to join the PAYS POS ISO Partner Program and start closing 2–3 restaurant deals a week.